Shipping Policy – Clenove Store
At Clenove, we aim to provide a smooth and transparent shipping experience for all our customers. Below is our shipping policy to help you understand the process:
Processing Time:
Orders are processed within 1-3 business days after payment confirmation.
During high-demand periods, processing may take slightly longer, but we will notify you in advance.
Shipping Times:
As a dropshipping store, our products are shipped directly from our trusted suppliers.
Estimated delivery times range from 7-15 business days, depending on the destination and product.
Please note that delivery times may vary due to unforeseen circumstances like customs delays or public holidays.
Shipping Costs:
Shipping costs, if applicable, will be clearly stated at checkout.
For specific promotions, free shipping may be offered on select products or orders over a certain amount.
Order Tracking:
Once your order is shipped, you will receive a tracking number via email.
You can use this tracking number to monitor the status of your shipment.
Customs and Duties:
Customers are responsible for any customs fees, taxes, or duties applicable to their orders.
We recommend checking your local customs policies before placing an order.
Lost or Delayed Shipments:
If your order does not arrive within the estimated delivery time, please contact us at [email protected].
We will work with our suppliers and shipping carriers to resolve any issues promptly.
Delivery Address:
Please ensure that your shipping address is accurate at the time of order placement.
Clenove is not responsible for shipments delivered to incorrect or incomplete addresses provided by the customer.
We are committed to ensuring that your shopping experience with Clenove is enjoyable and hassle-free. If you have any questions about our shipping policy, please don’t hesitate to contact us.